Amazon MWS
FBA RMA's and Returns

Manage your Amazon FBA Returns and RMA's Easily

Amazon MWS Receiving

Automation services (custom-programming) can integrate your Inventory Management System with your FBA Inventory at Amazon. You can track your Inventory in Seller Central, or we can bring the information to your desktop through custom programming using Amazon’s MWS Services.

Creating a Fulfillment Return

Amazon is known for easy returns and Prime shipping; however, there are many “moving parts” that a seller must deal with in order for returns to work properly. It starts out with a buyer who is not happy with the item, for whatever reason.  The seller then must associate the item with the fulfillment orders.

Here are the recommended steps to automate the RMA process. Custom software, using the Amazon MWS APIs, can streamline and automate these tasks.

  • Enter the ORDER ID for each fulfillment order that contains items to return
  • From there, an application will use the GetFulfillmentOrder() function to get the related information needed to complete the return using the CreateFulfillmentReturn() operation.
  • Seller then gets the Return Reason Codes for each line item
  • Seller then initiates the creation of a fulfillment return
  • The application then returns the information required for returning the items
  • Seller then sends the Buyer the return information
  • Buyer sends the items to Amazon’s fulfillment center
  • The seller may then request the status of the fulfillment return
Let's talk about your FBA Plan
" Managing your Amazon FBA RMA's and Returns is as critical as the initial sale itself, and will help the customer determine if they like working with our company or not. Streamlining the RMA process will add speed and remove repetition from the return process.
Mark Turkel, marketing automation expert
Mark Turkel
CEO and Senior Software Architect

We're "nerds", and We Like Amazon MWS!

We would love to learn more about your business so we can help you.

Let’s talk about what you’re doing with Amazon FBA through Seller Central now, and some of the things you would like to improve upon. Every FBA Seller is different and has their own specific needs and requirements. 

Whether you’re looking to automate some of the repetitive tasks, integrate your Amazon data with your other software platforms, or simply build a digital dashboard for better business intelligence – we can make it happen for you!

Improve your profit margin, automate your workflow to save time, and have a system that adapts to your style of business, not the other way around.

Amazon FBA Seller Central

When you sign up to sell on Amazon, you’re automatically enrolled in FBA for free. If you decide to go that route, you’ll send inventory to Amazon fulfillment centers, and Amazon handle shipping, customer service, refunds, and returns for those products. You can track your FBA inventory in Seller Central.

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